Contact Support
Standard Support and 24/7 Emergency Support
Standard Support
Ask the team any questions or raise concerns during the standard working hours:
Monday - Friday 08:00 - 18:00 GMT/BST 08:30-17:30 CST
Telephone:
Call: +44 1483 668989
China: +86 021 2565 5789
Email:
helpdesk@gold-i.com
Skype
support@gold-i.com
Emergency Support
Emergency cover for critical issues that are impacting a live trading environment. Available 365 24/7.
Telephone:
+44 800 242 5254
Email:
emergency@gold-i.com